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Create Policies, Procedures, SOPs, and more that work for people and for AI.
Your documentation is no longer read only by people. Copilot, chatbots and RAG search read it too. This official Information Mapping® course shows you how to structure policies, procedures and SOPs so they are easy to find, retrieve, reuse and keep accurate, for every reader.
Over four half-day virtual sessions, you apply the Information Mapping® Methodology with hands-on practice in AI-assisted authoring tools.
US$1,112.00 US$1,390.00 Introductory discount: save 20%
Prefer a private course for your team? Contact us
You learn to structure content for better findability, retrieval, accuracy, reuse and AI performance. The course has two modules:
Read more about the AI-Ready Policies and Procedures™ course
This course is for anyone responsible for creating, maintaining, governing or using organizational content that will be consumed by both humans and AI systems: technical writers, policy and procedure authors, knowledge managers, quality and compliance staff, subject matter experts and digital transformation leads. No prior knowledge of the Information Mapping® Methodology is needed.
Registration closes on January 4, 2027. Cancellation and transfer terms are in the Public Virtual Training Terms and Conditions.
Yes. The course prepares you for the Information Mapping® Associate™ (IMA) exam, and access to the exam is included, as in all Information Mapping® classroom trainings. Read more on the certification page.
No. The first module covers the foundations of the Methodology: its principles, blocks, maps and information types. Participants who already hold an IMA certificate use it as a refresher before the AI module.
Both courses teach the Information Mapping® Methodology and how to apply it with FS Pro for Word. Mastering Successful Policies and Procedures focuses on writing policies and procedures for human readers. AI-Ready Policies and Procedures teaches you to write for both people and AI systems, and introduces AI-assisted tools such as AI Mapper and the FS Pro AI Assistant.
Four half days from 9:00 am to 1:00 pm Eastern Time (US). In Central European Time that is 3:00 pm to 7:00 pm. The sessions are live and online; you receive the meeting details after registration.
Registration closes on the date shown above. Cancellation and transfer terms are in the Public Virtual Training Terms and Conditions.
Yes. Private courses run on site or virtually, with your own documents as examples. Contact us and our sales team will get back to you.
We run every public course privately too, on site or virtual, with your own documents as examples.
Request a private course See all public course dates
