Public Writing Courses

Learn to create documents that are easy to read and understand, using the Information Mapping® Methodology. These public writing courses are for anyone who needs to write effective policies, procedures, work instructions, manuals, reports, business proposals, helpdesk articles and more. 

 Benefits of the Methodology What's included in the course?
  • 91% less supervisor questions
  • 83% less time on first draft
  • 54% less documentation errors
  • 31% increase in accurately retrieving information
  • 38% increase in document usage
  • 83% increase in information retention
  • Training Manuals and Reference Guides (eBooks are available upon purchase. Printed books will be sent up until 10 days prior to the course start date.)
  • Hands-on instructions and exercises from an Information Mapping® Certified Instructor™
  • Certification as an Information Mapping® Professional™ 
  • Our 1-year FS Pro for Business license: an add-in for Word to easily develop clear and user-focused documentation (To be installed prior to the course start date. Automatically renewed until cancelled)

Take a look at our Public Course calendar