From Gemba to Standard Work

Turning Observations, Root Causes, and CAPAs into Better Procedures

How can organizations turn what employees actually do at the Gemba into clearer, more consistent, and more effective standard work?

In this webcast we hosted for the American Society for Quality (ASQ), we explore how Gemba observations, root-cause findings, and corrective and preventive actions (CAPA) can be translated into practical procedures that employees can easily find, understand, and follow.