October 28-31, 2024 - Virtual Public Course: Mastering Successful Policies and Procedures

Why should you attend?

You need good documentation to meet compliance requirements, ramp up new hires, or help people learn new tasks. In this course, you'll learn to

  • analyze your audience and your purpose for writing
  • identify and list your topics
  • organize your topics from a user's perspective, and
  • present your information in a reader-friendly way.

Student quote

"Information Mapping gave us the right Methodology to make our policies and procedures more understandable to our audiences. By that, we become more efficient, avoid mistakes and increase our customer satisfaction.” - Lufthansa

Course Details

  • Date: October 28-31, 2024
  • Duration: Half-day courses from 9:00 am to 1:00 pm CET 
  • Language: English
  • Phone: +32 9 253 14 25
  • Email: info@informationmapping.com

What's included?

  • Training Manuals and Reference Guides (eBooks available upon purchase. Printed books will be sent up until 10 days prior to the course start date.)
  • Hands-on instructions and exercises from an Information Mapping® Certified Instructor™
  • Certification as an Information Mapping® Associate
  • Our 1-year FS Pro for Business license: an AI-enabled add-in for Word to easily develop clear and user-focused documentation (To be installed prior to the course start date. Automatically renewed until cancelled)

 Note: Please click here to read Information Mapping's cancellation terms and conditions. 

Registration deadline: October 14, 2024