November 5-8, 2024 - Virtual Public Course: Mastering Successful Policies and Procedures

Why should you attend?

Companies need standardized, highly-structured and user-focused documentation to

• reduce human error
• increase knowledge retention
• avoid compliance issues, and
• mitigate risks.

Information Mapping provides an international, research-based Methodology for creating structured and standardized documentation.

What will you learn?

In this course, you'll learn to

• analyze your audience and your purpose for writing
• identify and list your topics
• organize your topics from a user's perspective, and
• present your information in a user-focused way.

Student quote

"Information Mapping gave us the right Methodology to make our policies and procedures more understandable to our audiences. By that, we become more efficient, avoid mistakes and increase our customer satisfaction.” - Lufthansa

Course Details

• Date: November 5-8, 2024
• Duration: Half-day courses from 9:00 am to 1:00 pm CET 
• Language: English
  
• Email: info@informationmapping.com

What's included?

• Online Training Manuals and Reference Guides 
• Hands-on instructions and exercises
• Certification as an Information Mapping® Associate
• Our 1-year FS Pro for Word Business license

Notes

• Our FS Pro for Word Business software needs to be installed prior to the course.
• Your FS Pro for Word Business license will automatically renew after 1 year unless you cancel.
• Printed books can be sent up until 10 days prior to the course start date.
• Please click here to read Information Mapping's cancellation terms and conditions.
• Registration deadline for this course is October 22, 2024.