Information Mapping helps organizations in the technology industry to minimize operating cost and improve customer service with clear documentation practices.

How do we help?

Our solutions lead to measurable gains in the efficiency of customer support, operations, quality assurance and regulatory compliance. Applications for the Information Mapping® Methodology in this industry range from product and technical documentation to design of information architecture for knowledge teams and call center operations.

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    In need of better documentation practices? Contact us to learn more >