Operations Teams

Operational Excellence. It starts with clear procedures.

Efficiency through proper documentation

Employees rely on clear and usable guidelines, SOPs, manuals and more to do their jobs in a safe and correct manner. However, poor documentation is often a root cause of operational inefficiency, safety hazards and high error-rates. A content standard like Information Mapping® can help.

Information Mapping helps Operations teams to

  • Quickly capture employee knowledge with standardized documents and templates.
  • Create documents that are easy to navigate and locate important information.
  • Capture complex information into digestible chunks.
  • Immediately publish content into a responsive online design for easy access.

Private training

Get your teams trained at your premises with customized content and exercises.

Public training

Enjoy open-enrollment training at our well-equipped training facilities near you.

Virtual training

Instructor-led, distance learning in times of travel ban or for those who cannot travel.

eLearning

Learn Information Mapping® at your own pace with a variety of online programs.

Private training

Information Mapping® training for your employees, organized at your premises.

Aimed at

Teams who want training at their work location with customized training materials.

Duration

That's up to you! We offer 1-day, 2-day, 3-day or 4-day courses.

    What's included?

    Private Information Mapping® Training comes with:

    • An Information Mapping® Professional Certification
    • High quality customized course materials
    • A 1-year FS Pro for Word license per attendee
    • Quick Reference Cards
    • A certificate of attendance/completion

    Get in touch

    Want to learn more about our training options for Operations teams? Fill in your contact details. We'll be in touch with you soon!

    Public training

    Join one of our public courses: virtual or at a location near you. It's our most popular introductory course to better documentation writing.

    Aimed at

    Professionals in charge of writing Policies, SOPs, manuals and other documentation related to Operations.

    Duration

    Our public courses usually take place as a 1- or 2-day event.

      Key advantages

      • Crash course in more effective documentation writing
      • All course materials included
      • Information Mapping® Certification Exam
      • Certificate of Completion Case study (3-day course only)

      Virtual training

      Develop your writing skills from the comfort of your office or home.

      Aimed at

      Operations teams that want to get trained from the comfort of their office or home.

      Duration

      We usually recommend a 1-day or 2-day course.

        Key advantages

        • All components of the Information Mapping® Methodology explained
        • Get trained from your office or home
        • Learn to use the corresponding FS Pro software
        • Exercises and sample answers
        • Easy-to-use Quick Reference Cards
        • Become an official Information Mapping® Professional with our Certification Exam

        Virtual training

        Request more info

        Go to Virtual training

        eLearning

        Learn Information Mapping® at your own pace with a variety of online programs.

        Aimed at

        Operations teams that want to learn at their own pace with the help of animated videos and exercises.

        Duration

        Invest 5 hours of learning and you will acquire the skill sets to write clearly, persuasively and effectively.

          Key advantages

          • Three months of access to two eLearning modules in our IM Academy
          • PDF reference cards
          • Includes 1-year FS Pro for Word software subscription
          • IMP Certification Exam Certificate of Completion

          eLearning

          Get started today

          Go to eLearning