Ensuring Operational Excellence

It starts with clear Procedures and Work Instructions.

Efficiency through proper documentation

Employees rely on clear and usable guidelines, procedures, manuals, work instructions and more to do their jobs in a safe and correct manner. However, poor documentation is often a root cause of operational inefficiency, safety hazards and high error-rates. A content standard like Information Mapping® can help.

Information Mapping's documentation professionals help you to

Quickly capture employee knowledge with standardized documents and templates.
Create documents that are easy to navigate and locate important information.
Capture complex information into digestible chunks.
Immediately publish content into a responsive online design for easy access.

Contact Us

Private training

Get your teams trained at your premises with customized content and exercises.

Public training

Enjoy open-enrollment training at our well-equipped training facilities near you.

Virtual training

Instructor-led, distance learning in times of travel ban or for those who cannot travel.

eLearning

Learn Information Mapping® at your own pace with a variety of online programs.

Private training

Information Mapping® training for your employees, organized at your premises.

Aimed at

Teams who want training at their work location with customized training materials.

Duration

That's up to you! We offer 1-day, 2-day, 3-day or 4-day courses.

What's included?

Private Information Mapping® Training comes with:

An Information Mapping® Professional Certification
High quality customized course materials
A 1-year FS Pro for Word license per attendee
Quick Reference Cards
A certificate of attendance/completion

Get in touch

Want to learn more about our training options for Operations teams? Fill in your contact details. We'll be in touch with you soon!

Public training

Join one of our public courses: virtual or at a location near you. It's our most popular introductory course to better documentation writing.

Aimed at

Professionals in charge of writing Policies, SOPs, manuals and other documentation related to Operations.

Duration

Our public courses usually take place as a 1- or 2-day event.

Key advantages

Crash course in more effective documentation writing
All course materials included
Information Mapping® Certification Exam
Certificate of Completion Case study (3-day course only)

Go to Public Courses

Virtual training

Develop your writing skills from the comfort of your office or home.

Aimed at

Operations teams that want to get trained from the comfort of their office or home.

Duration

We usually recommend a 1-day or 2-day course.

Key advantages

All components of the Information Mapping® Methodology explained
Get trained from your office or home
Learn to use the corresponding FS Pro software
Exercises and sample answers
Easy-to-use Quick Reference Cards
Become an official Information Mapping® Professional with our Certification Exam

Virtual training

Request more info

Go to Virtual training

eLearning

Learn Information Mapping® at your own pace with a variety of online programs.

Aimed at

Operations teams that want to learn at their own pace with the help of animated videos and exercises.

Duration

Invest 5 hours of learning and you will acquire the skill sets to write clearly, persuasively and effectively.

Key advantages

Three months of access to two eLearning modules in our IM Academy
PDF reference cards
Includes 1-year FS Pro for Word software subscription
IMP Certification Exam Certificate of Completion

eLearning

Get started today

Go to eLearning