Capturing employee knowledge is critical. Applying a content standard to policies and procedures helps to achieve this.
The modern-day banking and finance industry is entirely different from a decade ago. Change is the only constant in this industry. Evolving products, new markets, increasing competition, mergers and acquisitions, and new technologies are among the major change drivers.
Along with this evolution, banking and financial organizations must operate in compliance with the requirements of the FDIC, OCC, OTS, SEC, and other regulators. That’s why an increasing number of banks, credit unions, credit card companies, investment brokers, and other financial institutions are improving their documentation to reduce costs, improve operational performance, and increase customer security.
How Information Mapping® helps
Contact us to improve your documentation practices.