How a $1B Global Company Scaled Customer Support for 500M Users Without Adding Headcount

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Why attend this training session?

Discover how a global gaming company supporting 500M+ users transformed support efficiency, customer experience, and AI readiness by structuring its support content instead of adding headcount.

What will you learn?

During this session, we will discuss case studies: 

• The problems and challenges
• The solutions that were implemented
• The ROI and outcomes

Who should join?

This 30-minute webinar is a can't miss for anyone involved in

• customer support
• knowledge management
• operational excellence, or
• AI initiatives.

Training session details

• Date: Tuesday June 16, 2026
• Time: 12:00 PM Eastern
• Duration: 30 minutes
• Platform: GoToWebinar

Register for our free webinar on June 16 with this link.