Large Pharmaceutical Company harmonizes Standard Operating Procedures (SOPs)
Overview
The client’s pharmacovigilance SOPs were scattered across multiple storage areas and lacked consistency, making them difficult to manage, update, and align with business processes.
Dense content and fragmented structures created barriers to comprehension and training, slowing employee learning, complicating compliance, and reducing the overall effectiveness of critical operations.
Solution
The PV department chose Information Mapping to enhance their workflows and Standard Operating Procedures.
We conducted a full analysis of existing SOPs and restructured storage areas to align with actual business processes.
Rewrote select SOPs, eliminated duplicates and gaps, and improved clarity to ensure consistency and usability.