Large Pharmaceutical Company harmonizes Standard Operating Procedures (SOPs)

Large Pharmaceutical Company harmonizes Standard Operating Procedures (SOPs)

Overview

The client’s pharmacovigilance SOPs were scattered across multiple storage areas and lacked consistency, making them difficult to manage, update, and align with business processes.

Dense content and fragmented structures created barriers to comprehension and training, slowing employee learning, complicating compliance, and reducing the overall effectiveness of critical operations.

Solution

The PV department chose Information Mapping to enhance their workflows and Standard Operating Procedures.

  • We conducted a full analysis of existing SOPs and restructured storage areas to align with actual business processes. 
  • Rewrote select SOPs, eliminated duplicates and gaps, and improved clarity to ensure consistency and usability.
  • Trained teams in our Methodologyand equipped 180+ users with our FS Pro for Word software, ensuring SOPs remain clear, compliant, and scalable well into the future.

Results

Information Mapping’s consultants and training professionals enabled this client to achieve

  • 40% reduction in number of SOPs
  • $2.1mm annual reduction in SOP maintenance costs (change requests, verification, updating attributes, reviews and distribution), and
  • $2.4mm annual savings in SOP-related training costs.