Overview
The client’s pharmacovigilance SOPs were scattered across multiple storage areas and lacked consistency, making them difficult to manage, update, and align with business processes.
Dense content and fragmented structures created barriers to comprehension and training, slowing employee learning, complicating compliance, and reducing the overall effectiveness of critical operations.
Solution
The PV department chose Information Mapping to enhance their workflows and Standard Operating Procedures.
Results
Information Mapping’s consultants and training professionals enabled this client to achieve